”Unleashing Excellence: Where Tech and Creativity Converge, Crafting Effortless Efficiency for Every Job, We Surge! Each Day, We Strive to Elevate Service to Our Clients, Blending Innovation and Artistry, Our Success Stands! Join Us on the Journey to Unleash Brilliance and Thrive!"

- German Villalobos -

Privacy Policy

Yovanidesigns website is owned and operated by Yovani Designs LLC, a company based in the United States. This privacy policy outlines how Yovanidesigns handles and protects user information collected through the website. Please read this policy carefully to understand our practices regarding privacy and personal information.

1. Information Collection

Yovanidesigns does not collect any personal information from users visiting the website. Personal information refers to data that can identify an individual, such as names, email addresses, phone numbers, or mailing addresses.

2. Non-Personal Information

Yovanidesigns may automatically collect non-personal information about website usage, such as IP addresses, browser types, operating systems, and browsing patterns. This information is collected through the use of cookies, web beacons, and similar technologies. Non-personal information is used to analyze website trends, improve functionality, and enhance the user experience. This information is aggregated and does not identify individual users.

3. Information Sharing

Yovanidesigns does not share any personal information because it does not collect such information from users.

4. Data Security

Yovanidesigns takes reasonable measures to protect the security and integrity of the website. However, since no data transmission or storage method is completely secure, Yovanidesigns cannot guarantee the absolute security of information transmitted through the website. We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

5. Sales Only in the USA

Yovanidesigns' website is intended for customers located in the United States. It only processes and fulfills orders within the United States. By using the website, you confirm that you are located within the United States and understand that Yovanidesigns does not collect personal information.

6. External Links

Yovanidesigns website may contain links to external websites. This privacy policy applies only to the Yovanidesigns website. Yovanidesigns is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites when visiting them. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

7. Changes to the Privacy Policy

Yovanidesigns reserves the right to modify or update this privacy policy at any time without prior notice. Any changes will be posted on the website. By continuing to use the website after changes have been made, you acknowledge and accept the updated privacy policy.

8. Legal Disclosure We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

9. Contact Information

If you have any questions or concerns regarding this privacy policy or the handling of your information by Yovanidesigns, please contact Yovani Designs LLC using the provided email to GermarJC1@YoVanidesigns.com.

Please note that this privacy policy may need to be customized or reviewed by legal professionals to ensure compliance with applicable laws and regulations.

OUR STORY

Quality, not quantity

We have made quality of our habit. It’s not something that we just strive for – we live by this principle every day.

Returns & Refunds policy

Returns & Refunds Policy

Thank you for choosing Yovanidesigns. We strive to provide excellent products and services to our customers. Please read our Returns & Refunds Policy carefully to understand the guidelines and procedures for returning or refunding a product.

1. Eligibility for Return:

1.1. Damaged or Defective Products: We will assess the situation and provide instructions on returning the product. Damaged or defective customized or personalized embroidery items are not eligible for return. Items must be returned within 15 days after the delivery date. Items must be unworn, undamaged, and in original packaging.

1.2. Incorrect Product: If you receive an incorrect product different from what you ordered, please notify us within 15 days of receiving the item. We will assist you in returning the incorrect product and arranging for the correct item to be sent to you.

1.3. Non-Returnable Items: Customized or personalized embroidery items that are not defective cannot be returned unless there is a defect in the product. We are unable to accept returns for non-defective customized or personalized embroidery items due to their unique nature. Also the supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

2. Returns Process

2.1. Contact Customer Support: To initiate a return, please contact our customer support team through our email: GermarJC1@YoVanidesigns.com. Provide your order number, a detailed description of the issue, and any supporting evidence such as photographs if applicable.

2.2. Return Authorization: Once your return request is approved, we will provide you with a return authorization number (RMA). Please do not return any items without an RMA, as they may not be accepted or processed.

2.3. We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. Packaging and Shipping: Pack the item securely in the original packaging or a suitable alternative. Include the RMA number on the package and ship it to the following address within 15 days of receiving the item:

Yovani Designs LLC Attn: Returns Department 916 Emma St Apt 2 Elizabeth, NJ 07201

Please note that you are responsible for the return shipping costs unless the return is due to a damaged, defective, or incorrect product.

3. Refunds

3.1. Refund Eligibility: Upon receiving and inspecting the returned item, we will determine if it meets the eligibility criteria for a refund. Refunds are typically issued for damaged, defective, or incorrect products. If the return does not meet the eligibility criteria, we may offer an alternative solution, such as an exchange or store credit.

3.2. Refund Processing: If a refund is approved, we will process the refund within 10 days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

4. Cancellations

4.1. Cancellation Fee: Cancellations may be subject to a cancellation fee ranging from 0% up to 30% of the total order value. The cancellation fee depends on the progress of the embroidery item and the associated costs incurred by Yovanidesigns.

4.2. Cancellation Acceptance: Cancellations are generally accepted unless the product is ready to be shipped out or has already been shipped. Once the product is in the shipping process, we cannot accept cancellations.

5. Contact Information

If you have any questions or need further assistance regarding our Returns & Refunds Policy, please contact our customer support team through [contact details]. We are here to help and ensure your satisfaction with Yovanidesigns.

Please note that this Returns & Refunds Policy is a general guideline and may need to be customized or reviewed by legal professionals to align with specific laws, regulations, and the policies of Yovanidesigns.

It is about...

Quality, And Service

We have made quality of our habit. It’s not something that we just strive for – we live by this principle every day.

Terms and Conditions

Welcome to Yovanidesigns!

These terms and conditions outline the rules and regulations for the use of YoVani Designs LLC's Website, located at https://yovanidesigns.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Yovanidesigns if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Yovanidesigns, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, YoVani Designs LLC and/or its licensors own the intellectual property rights for all material on Yovanidesigns. All intellectual property rights are reserved. You may access this from Yovanidesigns for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Copy or republish material from Yovanidesigns

• Sell, rent, or sub-license material from Yovanidesigns

• Reproduce, duplicate or copy material from Yovanidesigns

• Redistribute content from Yovanidesigns

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. YoVani Designs LLC does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of YoVani Designs LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, YoVani Designs LLC shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

YoVani Designs LLC reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

• The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

• The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant YoVani Designs LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

• Government agencies;

• Search engines;

• News organizations;

• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

• System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;

• Dot.com community sites;

• Associations or other groups representing charities;

• Online directory distributors;

• Internet portals;

• Accounting, law, and consulting firms; and

• Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of YoVani Designs LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to YoVani Designs LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of YoVani Designs LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

*Price Match Guarantee

We won’t be beat on price! We’ll match the current product price of key online and local competitors ("Qualified Competitors") for immediately available new embroidery and DTG/DTF products (excludes clearance, refurbished, and open-box items).

Special Considerations:

• At the time of sale, we price match these Qualified Competitors.

• We match our online prices on in-store purchases and our in-store prices on online purchases.

• If we lower our in-store or online price during the return and exchange period, we will match our lower price upon request.

Our Price Match Guarantee covers:

• New embroidery and DTG/DTF items (excludes clearance, refurbished, and open-box items).

• One price match at the time of purchase, per identical item, per customer, at the current pre-tax price available to all customers.

Our Price Match Guarantee does not cover:

• Prices of retailers not listed as a Qualified Competitor.

• Products shipped from or sold by third-party sellers on a Qualified Competitor website.

• Pricing only available to select groups of customers, including membership program members, loyalty offers, and government exchange store offers.

• Transactions from business-to-business sales, pre-order offers, rent/lease-to-own items, liquidation offers, trade-in offers, Black Friday pricing, special daily or hourly sales, and items for sale during specific promotional periods.

• Any financing offers, bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, limited quantity items, out-of-stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, Point of Sale Activation cards, and voice-only deals, whether offered by us or a Qualified Competitor.

We reserve the right to test the Price Match Guarantee in select locations and may amend these terms at any time.